Terms and Conditions
Welcome to RRM Marbles.
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of https://www.rrmmarble.com/ (“Website”) and your interactions with RRM Marbles (“RRM Marbles”, “we”, “us”, or “our”).
By accessing or using this Website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the Website.
1. About RRM Marbles
RRM Marbles is engaged in the sourcing, curation, supply, fabrication, cutting, and installation of premium natural stone and related materials.
Our Website showcases various natural-stone collections and services, which may include imported marble, onyx, travertine, limestone, dolomite, Brazil quartzites, custom cutting, fabrication, installation, and related project services.
The information displayed on the Website is intended primarily for general information and enquiry purposes.
2. Website Use
You agree to use this Website only for lawful purposes.
You must not:
- Use the Website for any unlawful or fraudulent purpose
- Attempt to gain unauthorised access to the Website or its systems
- Interfere with the security or operation of the Website
- Copy, reproduce, modify, or distribute Website content without permission
- Use automated systems to scrape, extract, or collect Website content without our prior written permission
- Upload or transmit malicious code, viruses, or harmful material
- Misrepresent your identity or provide false information through an enquiry
- Use the Website in a manner that may damage our reputation or interfere with another user’s access
We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.
3. Product and Material Information
Natural stone is a naturally occurring material. Marble, onyx, travertine, limestone, dolomite, quartzite, and other natural stones may naturally vary in:
- Colour
- Veining
- Pattern
- Texture
- Shade
- Grain
- Porosity
- Surface characteristics
Images displayed on the Website are provided for illustrative and informational purposes.
Actual slabs may differ from photographs, digital images, screens, samples, or previously viewed materials.
Such natural variations are inherent characteristics of natural stone and should not automatically be considered defects.
Where a customer is selecting a specific slab for a project, final material selection should be confirmed with RRM Marbles before fabrication or installation.
4. Product Availability
The availability of a particular stone, slab, colour, finish, size, or material may change without notice.
Displaying a product or material on the Website does not necessarily mean that it is currently available for immediate purchase or supply.
Availability, quantity, dimensions, pricing, and delivery timelines should be confirmed with our team before placing an order or making project commitments.
5. Enquiries and Quotations
You may submit an enquiry through the Website to request information or a quotation.
An enquiry submitted through the Website does not by itself constitute a confirmed order, contract, or acceptance of a quotation.
Any quotation provided by RRM Marbles may be subject to:
- Material availability
- Final slab selection
- Quantity and dimensions
- Cutting and fabrication requirements
- Finish and installation requirements
- Transportation and delivery location
- Site conditions
- Applicable taxes
- Other project-specific requirements
A project or order will be considered confirmed only after the applicable commercial terms have been mutually accepted and any required payment, documentation, or confirmation has been completed.
6. Pricing
Prices, quotations, estimates, and other commercial information may change based on material availability, slab selection, dimensions, fabrication requirements, transportation, installation, taxes, and other project-specific factors.
Unless expressly stated otherwise in a written quotation or agreement, prices displayed or discussed during an enquiry should not be treated as a final binding price.
The final price will be confirmed in the applicable quotation, order confirmation, invoice, or agreement.
7. Custom Cutting and Fabrication
RRM Marbles may provide custom cutting, CNC fabrication, waterjet cutting, book-matching, inlays, and other customised stone services.
Once a customer approves measurements, drawings, designs, patterns, layouts, or fabrication specifications, the customer may be responsible for confirming that the approved information is accurate and suitable for the intended application.
Changes requested after fabrication has commenced may result in additional costs, material requirements, delays, or other project consequences.
8. Installation Services
Where installation services are provided, installation timelines and outcomes may depend on site conditions, measurements, access, structural requirements, readiness of the site, material availability, and other factors outside our reasonable control.
Customers are responsible for providing accurate project information and ensuring reasonable site access and readiness where required.
Specific installation terms may be set out separately in a quotation, work order, agreement, or project document.
9. Delivery and Logistics
RRM Marbles may arrange or coordinate delivery and logistics for projects, including pan-India delivery where applicable.
Delivery timelines are estimates unless a specific delivery commitment is expressly agreed in writing.
Delays may occur due to factors such as transportation conditions, weather, availability of material, fabrication schedules, site readiness, force majeure events, or other circumstances beyond our reasonable control.
Additional transportation, handling, loading, unloading, or special-access charges may apply depending on the project.
The final delivery terms applicable to an order will be governed by the relevant quotation, invoice, purchase order, or written agreement.
10. Inspection and Acceptance
Customers should inspect materials upon delivery or before installation, wherever reasonably possible.
Any visible concern relating to quantity, damage, material selection, finish, dimensions, or other supplied specifications should be communicated to RRM Marbles promptly.
Natural characteristics such as variations in colour, veining, pattern, grain, and texture are inherent to natural stone and should be considered before acceptance.
Specific inspection, damage, replacement, warranty, or claim procedures may be governed by the applicable quotation or purchase agreement.
11. Intellectual Property
Unless otherwise stated, all content available on the Website, including:
- Text
- Photographs
- Images
- Graphics
- Logos
- Branding
- Designs
- Layouts
- Videos
- Product descriptions
- Other visual or written materials
is owned by or licensed to RRM Marbles and is protected by applicable intellectual-property laws.
You may view the Website and its content for personal or legitimate business enquiry purposes.
You may not reproduce, republish, modify, distribute, sell, or commercially exploit Website content without prior written permission from RRM Marbles.
12. Accuracy of Website Information
We make reasonable efforts to keep information on the Website accurate and current.
However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.
Product availability, dimensions, descriptions, images, project information, pricing, timelines, and other information may change without notice.
The Website should not be treated as a substitute for a project-specific quotation or written confirmation.
13. Third-Party Links
The Website may contain links to third-party websites or services.
These links are provided for convenience or informational purposes.
RRM Marbles does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
14. Disclaimer
To the extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
RRM Marbles does not guarantee that:
- The Website will always be available or uninterrupted
- The Website will be completely free from errors or technical issues
- All information will always be current or complete
- The Website will be free from viruses or other harmful components
Nothing on this Website should be interpreted as a guarantee regarding a particular project’s suitability, performance, durability, appearance, installation outcome, or commercial result unless expressly confirmed in writing.
15. Limitation of Liability
To the maximum extent permitted by applicable law, RRM Marbles shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from or related to your use of the Website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Any liability relating to a specific purchase, fabrication, delivery, installation, or project will be governed by the applicable quotation, invoice, purchase order, agreement, warranty, or other written commercial terms.
16. Force Majeure
RRM Marbles shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control.
Such circumstances may include, where applicable:
- Natural disasters
- Fire
- Flood
- Earthquake
- Severe weather
- War
- Government restrictions
- Strikes or labour disruptions
- Transportation disruptions
- Supply-chain interruptions
- Import or export restrictions
- Port or customs delays
- Material availability issues
- Other events beyond our reasonable control
Where such circumstances occur, reasonable efforts will be made to minimise their impact and communicate relevant changes to affected customers.
17. Privacy
Your use of this Website is also subject to our Privacy Policy, which explains how we collect and use personal information.
By submitting an enquiry through the Website, you acknowledge that your information may be processed in accordance with our Privacy Policy.
18. Changes to These Terms
RRM Marbles may modify these Terms and Conditions from time to time.
Changes will become effective when the revised Terms are published on this Website, unless a different effective date is specified.
Your continued use of the Website after changes are published constitutes acceptance of the revised Terms.
19. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to any mandatory provisions of applicable law, disputes arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the registered office of RRM Marbles.
[Confirm the appropriate city/state with the business owner before publishing this clause.]
20. Contact Us
If you have questions regarding these Terms and Conditions, our products, services, or Website, please contact us:
RRM Marbles
Website: https://www.rrmmarble.com/
Email: Info@rrmmarble.com
Phone: 8669286692
Address: